99.999% Uptime. Audit-Proof Compliance for Voice, Video and Collaboration.
Build mission-critical communication for your enterprise where a dropped call or a missing recording carries real cost. Exato, the only NICE Platinum Partner across South Asia, Middle East and APAC, makes an unrecorded conversation physically impossible.
Every silent minute is a real cost for your business
For most enterprises, communication has quietly become mission-critical and fragile. Voice, recording, conferencing and collaboration often run on separate platforms from different vendors that don't talk to each other, so a single point of failure can take a trading floor, a contact centre or an entire office offline.
In regulated environments the stakes are even higher. RBI and SEBI require every voice trade to be recorded and retained for audit, yet standard telephony keeps working even when the recording server fails creating compliance blind spots and real financial and legal exposure. Meanwhile, managing hundreds of users and access rights manually invites errors and productivity loss.
What your business needs is one resilient communication backbone where uptime is engineered in, recording is guaranteed, access is controlled, and the whole stack is managed for you.
That's where working with Exato, a NICE Platinum Partner, comes in.
One resilient communication backbone,
delivered by Exato
Exato brings voice, video, messaging, collaboration and the underlying network and IT infrastructure into a single, unified stack while designing, integrating and managing it end-to-end, so you get the technology and the team behind it.
For environments where communication is the operation itself, Exato engineers resilience in: Active-Active data-centre and disaster-recovery setups, SIP high availability, and IP telephony built on proven platforms such as OpenScape Voice and OpenScape Xpert turrets. Voice, data and video stay continuously available, so you operate with confidence, maintain continuity, and respond with clarity and control.
Talk to a SpecialistThe best communication platform is the one your business never has to think about. Exato delivers cloud-based communication platforms (UCaaS) alongside collaboration and conferencing tools that perform consistently and scale effortlessly, whether in the cloud, on-premises, or across hybrid environments, keeping teams connected and operations moving forward, quietly and dependably.
Talk to a SpecialistEvery customer interaction is a test of whether you are truly listening. Exato unifies voice, digital and AI into one continuous conversation, so context carries across every channel, agents act on what matters, and customers never repeat themselves. The resultant is a service that feels effortless, and loyalty that compounds with every exchange.
Talk to a SpecialistExato integrates enterprise recording with 2N redundancy for zero data loss, and adds CompliCall, a proprietary, IP-enabled fail-safe that monitors recording health in real time and prevents a call from connecting, or disconnects it, if recording isn't functioning. The result is that it becomes physically impossible to hold a non-compliant, unrecorded conversation closing the audit blind spot which RBI- and SEBI-regulated businesses can't afford.
Talk to a SpecialistBeyond communication, Exato delivers the network and IT infrastructure services, system integration and managed services that hold it all together including automated User Access Management that streamlines onboarding and role assignment, removes dormant users, and eliminates privilege creep. Everything integrates cleanly with your CRM, ERP and enterprise systems.
Talk to a SpecialistEvery industry has its own challenges. From BFSI treasury and trading floors to telecom, healthcare, retail and IT/ITeS, Exato brings the expertise, technology and experience to solve them with communications that are secure, resilient and ready to scale.
Talk to a Specialist
Why businesses choose Exato
for Unified Communications
A NICE Platinum Partner
Exato is a NICE Platinum Partner across South Asia, the Middle East and APAC, the only such recognition in the region, with deep OEM relationships across communication, recording and CX platforms. That means the right technology, configured correctly, backed by vendor-grade expertise.
A publicly listed, accountable partner
Exato is a publicly listed technology company. For an infrastructure decision your business will run on for years, that brings a financially transparent, accountable partner behind the platform.
Delivered as a managed service
We handle it end to end — architecture, integration, migration, recording and compliance, training and ongoing support — so deliveries are predictable and accountable, and your team focuses on running the business, not the systems.
Zero data loss recording
Exato has transformed communication for banks and asset managers operating under strict regulatory scrutiny achieving 99.999% uptime and 100% compliance in live treasury and trading environments, with zero-data-loss recording and seamless remote working.
Connected to the Exato ecosystem
Your communication layer plugs into Exato's wider solutions and the Exato IQ AI layer, so automation, insight and CX quality keep improving across your operation over time.
Results you can expect with
Exato's Unified Communications
Always-on communication across voice, video, messaging and collaboration
Enterprise resilience with Active-Active DC/DR and SIP high availability
99.999% uptime demonstrated in mission-critical environments
Zero-data-loss recording with 2N redundancy
100% audit compliance for RBI- and SEBI-regulated operations
CompliCall fail-safe: no recording, no call. No compliance blind spots
Seamless remote working with soft turrets and secure cloud access
Automated user access management with no privilege creep
One integrated stack across UCaaS, network, IT infrastructure and managed services
Clean integration with your CRM, ERP and enterprise systems
Proven where downtime isn't an option
See how banks, asset managers and global enterprises kept communication resilient, compliant and always-on.
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Build communication your business can rely on
Book a 30-minute session and we'll walk your IT and operations teams through a resilient communication architecture, the recording and compliance model, and a managed-service rollout mapped to your environment.
Frequently Asked Questions
It spans cloud-based communication platforms (UCaaS); voice, messaging, video and collaboration tools; network, IT infrastructure and managed services; and integration with your CRM, ERP and enterprise systems — delivered as one connected, always-on stack.
UCaaS (Unified Communications as a Service) brings voice, messaging, video and collaboration together on a cloud-based platform. Exato designs, integrates and manages it for you across cloud, on-premises and hybrid environments, so it scales with your business without adding operational overhead.
Exato engineers resilience in — Active-Active data-centre and disaster-recovery setups, SIP high availability, and redundant IP telephony — so voice, data and video stay continuously available. This approach has delivered 99.999% uptime in live, mission-critical environments.
Exato integrates enterprise recording with 2N redundancy for zero data loss and adds CompliCall, a proprietary fail-safe that ensures no trade call can proceed unless recording is working — helping RBI- and SEBI-regulated businesses stay audit-ready and avoid compliance blind spots.
CompliCall (No Recording, No Call) is Exato's IP-enabled middleware that monitors the health of the recording system in real time and prevents a call from connecting — or disconnects an active call — if recording isn't functioning, making a non-compliant, unrecorded conversation physically impossible.
Yes. Exato provides remote soft turrets and secure cloud access, so traders and other critical users can work from home or anywhere with the same capability, recording and compliance as on-site.
Yes. Exato uses API-led integration and system-integration services to connect communication and recording platforms with your CRM, ERP and enterprise applications, and handles these integrations as part of delivery.
Yes. Exato delivers the full lifecycle as a managed service — architecture, integration, migration, recording and compliance, training and ongoing support — so the stack stays resilient and your team stays focused on the business.
Exato serves 150+ enterprises across 10 countries, spanning BFSI, telecom, healthcare, retail and IT/ITeS, with communications configured for each sector's resilience, compliance and scale requirements.
Exato is a NICE Platinum Partner across South Asia, the Middle East and APAC — the only such recognition in the region — and a publicly listed technology company, delivering the full communication lifecycle so you get both the platform and an accountable team behind it.