Excellent AI products don't make an intelligent enterprise
You can assemble customer engagement, operational execution, core systems and infrastructure from four capable vendors. What you can't assemble is the agreement between them and that agreement determines the return on all four. Exato IQ brings that one architecture, on one foundation, operated by one accountable team.
Your every AI decision was right but the result still didn't add up.
Nothing in your estate was bought carelessly: a contact-centre platform, then an analytics tool, then a compliance product, then an infrastructure contract, each chosen on its merits. But value accrues to an architecture, not to the products inside it, and four right decisions made separately don't make one intelligent enterprise.
The cost of integration is paid again and again, by a different team each time, and it grows with every addition. What your enterprise needs is not another sophisticated AI model, but an architecture in which what one layer learns is available to every other under one governance model and one operating team.
Talk to a SpecialistOne architecture in four layers,
delivered by Exato
Exato IQ is one system in three layers, built on a single AI infrastructure foundation. Exato designs, configures, delivers and operates it end to end, so you get the technology and the team accountable for it. Read down, the foundation carries every layer above it; read across, one commitment travels from the moment it is made, through the operation that fulfils it, into the record that settles it.
Every interaction is authenticated in seconds, resolved at the right cost, and captured in full as evidence the rest of the business can act on. Delivered through Exato platforms (Voice Biometrics, VoxIntel, Call Sensy and Prompt Base Dialer) alongside conversational AI, agent assist and workforce management on the same estate.
Talk to a SpecialistEnterprise AI that closes the interval between an instruction given and an instruction settled, until only genuine exceptions remain. CompliCall makes compliance a live, observable state; Sync-Call binds the conversation to the transaction it authorised; Txn-PoPUp puts exposure on screen before the greeting ends; Trade-Automation runs capture, validation and confirmation as one path; and Automation as a Service carries a process across systems without a manual handover.
Talk to a SpecialistAI Ops governs utilisation, resilience and cost as one discipline, measured against the outcome the estate delivered, not the availability of its components. Observation runs from the accelerator to the interaction the customer experienced, so a technical event is read beside its commercial consequence on one screen, and a closed loop shortens the interval between a condition arising and a response being applied.
Talk to a SpecialistThe last mile of an architecture is always specific to the enterprise it serves. Exato builds what that demands: the applications, and the integration beneath them on Oracle Service Bus, MuleSoft Anypoint and Apache Camel, engineered by people who have run these stacks in regulated production. What you already have is carried forward, not rebuilt. What is new is defined once, governed centrally, and exposed as APIs, events, or tools an agent can call. Your estate becomes part of the architecture. Not an exception to it.
Talk to a SpecialistOn one foundation and one data plane, the integration between layers is paid once, not again and again by a different team. The identity proven in a conversation is already in the operational workflow; the instruction taken on a dealing floor is already matched to the recording that authorised it. Value accrues to the architecture, not to any single product inside it, so the second capability costs less to deliver than the first.
Talk to a Specialist
Why businesses choose Exato
to deliver enterprise AI
Nine platforms, built and owned by Exato
Voice Biometrics, VoxIntel, Call Sensy, Prompt Base Dialer, CompliCall, Sync-Call, Txn-PoPUp, Trade-Automation and OnboardX are Exato-engineered platforms, each built inside a live regulated operation, each deployed in production, and each owned, maintained and supported by Exato engineering. That provenance is not easily reproduced from a general-purpose portfolio.
Delivered and operated as one estate
Compute, network, storage, private model hosting and the core platforms beneath them are delivered together. One team answers for the accelerator, the network path, the model and the customer outcome in one conversation. Co-sourced delivery places an embedded engineering pod inside your operation, with accountability that extends beyond go-live rather than a handover at cutover and a support queue thereafter.
Sovereign by design
Where obligation requires it, recordings, transcripts, biometric templates, transaction records and model weights stay within the enterprise perimeter. Elasticity is retained for analytics and peak load. The decision is taken per workload, never once for everything and governance is designed once at the infrastructure layer, then applied consistently above it.
A single, accountable, listed operator
Exato is a publicly listed company (BSE) that builds the platforms, operates the infrastructure beneath them and answers for the whole. That means one owner accountable through the operating life of the environment, and a financially transparent partner for a capability your business will run on for years.
Results you can expect with
Exato IQ
Identity established from the voice in under ten seconds, with fraud exposure contained
20–40% lower average handling time, as containment removes the contacts that never needed a person
Complete-coverage quality and compliance: every interaction analysed, not a sample
The interval between a spoken instruction and a booked record closed, with fewer manual errors and a shorter settlement path
Working capital released and exposure surfaced earlier through predictive operations
Infrastructure sized to measured workload, not forecast
Proven inside LIVE, regulated operations
See how regulated enterprises kept their most sensitive data on-premise, controlled AI run-cost and stood up capability in weeks.
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See the value before you scale it
Book a 30-minute session and we will map Exato IQ to the layer that returns value first for your business — scoped to a defined value analysis, tested with your team, and extended only once that return is evidenced.
Frequently Asked Questions
Exato IQ is one enterprise AI architecture in four layers — Engagement, Execution, Record and Assurance — on a single AI infrastructure foundation. Exato designs, delivers and operates it as one estate, so intelligence gained in any layer is available to the others without a second integration programme.
Engagement is where the enterprise meets its customer; Execution is where a commitment becomes an action; Record is where an action becomes the truth of the business; and Assurance is where the estate answers for all three. The foundation carries every layer above it.
Because on one foundation and one data plane, the integration between layers is paid once rather than again and again by a different team. The identity proven in a conversation is already in the operational workflow, and the telemetry behind a slow queue is already joined to the customer outcome. Value accrues to the architecture, not to any single product inside it.
Nine platforms, each engineered inside a live regulated operation and deployed in production: Voice Biometrics, VoxIntel, Call Sensy and Prompt Base Dialer (Engagement); CompliCall, Sync-Call, Txn-PoPUp and Trade-Automation (Execution); and OnboardX / UAM (Record). Alongside them, Exato delivers capabilities such as conversational AI, agent assist, workforce management, Automation as a Service, S/4HANA refresh, database modernisation, predictive operations and AI Ops on the same foundation.
Yes. Where obligation requires it, recordings, transcripts, biometric templates, transaction records and model weights stay within the enterprise perimeter. Elasticity is retained for analytics and peak load, and the decision is taken per workload — never once for everything.
On consumption. Capacity is set against measured application behaviour, not a projection made before the workload existed, with right-sizing and a well-architected review before commitment. The commercial model follows consumption.
No. An engagement is scoped to the layer that returns value first and extended only once that return is evidenced. Financial services often begin at Engagement, treasury and capital markets at Execution, manufacturing and distribution at Record, and global capability centres or new enterprises at the foundation.
On the engagement side, Exato platforms integrate with Genesys, NICE CXone, Avaya, Cisco, Asterisk and FreeSWITCH; on the record side, with SAP S/4HANA and RISE. Orchestration carries a process across the applications that hold it, so an outcome established in one system completes in the next without a manual handover.
Security and governance are a property of the environment, designed once at the infrastructure layer and applied consistently above it: encryption in transit and at rest, role-based access with segregation of duties, non-reversible biometric templates, a single evidence set per interaction, and model governance with versioning and drift monitoring. Designed against PCI, GDPR and ISO-aligned practice.
Exato is a publicly listed company (BSE) that builds, owns and operates the platforms and the infrastructure beneath them, delivered as one estate. One owner is accountable through the operating life of the environment — not a handover at cutover and a support queue thereafter.