The people who shape what we build.

Our Leadership

The people behind decisions

Because leadership begins with accountability

Appuorv K. Sinha

Chairman & Managing Director

Promoter, Chairman and Managing Director of Exato, and the driving force behind its journey from an early-stage venture to a publicly listed, high-growth technology enterprise. More than two decades across customer experience, analytics, enterprise technology and strategic alliances. Before founding Exato he led partner and alliance strategy across South Asia as National Channels Manager at NiCE Systems, and earlier headed alliances at Wipro Technologies. Today he sets Exato's long-term vision and leads its evolution into a global, AI-led enterprise. MBA from ICFAI University; Engineering degree from Magadh University.

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Gopinath Bailur

Chairman & Managing Director

Connects strategy to execution, with close to three decades in customer interaction management, engineering and technology leadership. Nearly twenty years at Servion Global Solutions, most recently VP of Engineering, leading the product engineering organisation behind large-scale contact centre and CX platforms. As COO he aligns engineering, operations and delivery to turn ambitious plans into dependable capabilities at scale. Postgraduate programme in AI and Machine Learning, McCombs School of Business, University of Texas.

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Muralidharan Menon

Chief AI Officer

Leads Exato's AI vision and innovation agenda, focused on translating advanced AI into production-ready solutions enterprises can deploy with confidence. 26+ years in enterprise technology, including two decades at Tata Consultancy Services as CTO and Global Head of Engineering and Offerings for the Cloud Unit. Expertise spans enterprise AI, AI-powered customer experience, cloud and AI infrastructure, cybersecurity and cognitive business processes.

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Naveen Krishna

Chief Revenue Officer

Leads global revenue, market expansion and strategic partnerships, drawing on three decades of building and scaling services-led businesses across North America, Europe, the Middle East, Asia, India and ANZ. Full P&L responsibility, enterprise sales at scale, and digital and AI-led transformation. Earlier leadership roles include Teleperformance, Minacs (now Concentrix), Conneqt Business Solutions, Allsec Technologies and Befree.

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