Engineered for continuous operation
Mitel and Exato partner to deliver enterprise communications for organisations where availability, security and operational control are business requirements rather than preferences. The partnership combines Mitel's hybrid communications portfolio with Exato's architecture, delivery and managed services capability across banking and financial services, healthcare, manufacturing and the public sector.
Exato holds Mitel Platinum Partner status and was named OpenScape Xpert Partner of the Year for its work in trading floor communications. The OpenScape portfolio is engineered for environments where interruption carries operational cost, with distributed redundancy across data centres, carrier-grade voice, branch survivability and trading floor turret systems. Mitel's collaboration with Zoom extends AI-powered collaboration into the same environment as enterprise telephony, and Aragon Research has recognised Mitel as a Leader in both Intelligent Unified Communications and Collaboration and Intelligent Contact Center for two consecutive years.
Platinum Partner, and OpenScape Xpert Partner of the Year
Exato holds Mitel Platinum Partner status, the highest tier of the Mitel partner programme, awarded on sales performance, certified technical depth and delivery record. Exato was also named OpenScape Xpert Partner of the Year for specialist capability in trading floor communications.
A substantial share of Exato's business is in banking, financial services and insurance, where communications requirements are set by regulators as well as by technology teams. Exato operates with ISO/IEC 27001 and ISO/IEC 20000-1 certification and holds a Unified License as a Virtual Network Operator.
Where the partnership goes to work.
Exato designs deployments around how the organisation runs, whether that requires active-active architecture across geographically separated data centres for trading operations, or branch survivability that maintains local calling when wide area links fail.
Migration from legacy TDM platforms proceeds in stages that protect continuity, including number range migration across carriers and regions, and Microsoft Teams integration for collaboration while business-critical calling remains on controlled infrastructure.
Turret and dealerboard environments carry requirements that general enterprise telephony does not — latency, resilience and recorded compliance among them. Exato's OpenScape Xpert practice is built specifically around these environments.
Mitel provides the platform and the hybrid deployment model. Exato provides the architecture, delivery discipline and sector knowledge required to operate it in regulated environments. Customers modernise at their own pace, on infrastructure they control, with communications engineered for continuous operation.
Whether you are moving off legacy TDM, consolidating fragmented infrastructure, or refreshing a trading floor, the engagement begins with an assessment of how your organisation actually operates.
